Shipping Policy

Order Processing

All orders are processed and dispatched within 1 to 2 business days of purchase. Orders placed on weekends or public holidays will begin processing on the next business day.

Delivery Times

Once dispatched, orders typically arrive within 7 to 12 business days, depending on your location and local customs processing. Please note that delivery estimates are not guaranteed and may vary due to factors outside our control, including customs delays, carrier disruptions, or extreme weather.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can follow your package's journey to your door.

International Shipping

We ship internationally to most countries. Please be aware that international orders may be subject to import duties, taxes, or customs fees imposed by your country. These charges are the responsibility of the customer and are not included in the price of your order or shipping cost.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery window, please contact our support team with your order number and we will look into it for you.

Address Accuracy

Please double check your shipping address at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.

Contact Us

If you have any questions about your order or our shipping process, please reach out to our customer support team and we will be happy to help.